06 Aug 26
Contributed article from Des Taylor
Some situations need a short, focused conversation to establish the key facts and identify what action, if any, is required.
Others require a more detailed engagement to work through the full position.
What matters is matching the level of advice to what the situation actually requires, and getting that advice before a problem develops rather than after.
The cost of a diagnostic call, a licensing consultation, or a more detailed engagement is not significant compared to the cost of enforcement action, licence refusal, or tribunal proceedings.
The calculation is straightforward when laid out plainly.
I have seen the alternative.
Someone came to us for advice, we gave it, they did not act on it.
The matter escalated significantly.
The outcome was much worse than it needed to be.
Taking advice and then not following it is a more common problem than people realise.
If you are going to invest in the advice, the return on that investment comes from acting on it.
