Former tenants had attempted to claim back all the rent they’d paid Two tenants attempted to claim a refund of all the rent they’d paid for their flat when they were informed of a licensing discrepancy AFTER they’d left the property. The tenants lived in the flat for less than a year, and neither they …more

The no win, no fee company that dealt with this case may have thought they’d found a loophole that would net them even more cash – but the court didn’t agree and threw the claim out. The circumstances of the Rent Repayment Order submitted by the company on behalf of the tenants in this case …more

HMO tenants withdrew claim after illegally sub-letting Tenants who attempted to claim back a full year’s worth of rent from their former landlord were forced to withdraw their application after acknowledging they had illegally sub-let part of the HMO they lived in, thanks to the skill and expertise of Landlord Licensing & Defence. The property …more

A landlord suffering from long covid had a Rent Repayment Order reduced by 35% after turning to Landlord Licensing & Defence for help. The tenants of the property, who had no complaints and were happily still living there, had attempted to claim a refund of all the rent they’d paid for seven months when they …more

This case illustrates the importance of taking expert advice before renting out spare rooms. When the owner occupier of this property decided to share their home, they unwittingly turned it into an HMO. With lots of room to spare in the London home shared with a family member, the owner decided to open it up …more

Error on local authority website led to temporary lack of licence An error by a local authority resulted in a couple being without the correct licence for their rented property – which meant their tenants were perfectly within their rights to submit a Rent Repayment Order for £20,700. Although the local authority admitted the licensing …more

Property manager used life savings to settle tenants’ claim via ‘no win, no fee’ company A property agent used his own life savings to settle a claim from tenants who applied for a Rent Repayment Order on the advice of a ‘no win, no fee’ claims company. The honourable manager accepted responsibility for an administrative …more

Estate agent’s error triggered legal nightmare for landlord A low-income disability worker was hit with a bill of over £9,000 when three former tenants claimed back the rent they paid during a temporary gap in licensing of the rented property. The tenants, who had since left the property, had been safe and happy in their …more

Shocking case illustrates significant issues with housing law Landlord Licensing & Defence deals with calls from desperate landlords every day, but this case shocked even the most experienced legal experts. It involves incompetent agents, unscrupulous tenants, an unrepentant local authority, and an innocent couple put through unimaginable stress and the threat of financial ruin. The …more