tenants satisfied accommodation

21 Dec 2022

Only two thirds of tenants are satisfied with their private rented accommodation, a new survey shows.

The finding comes in the results of a TDS Charitable Foundation research project with 2,002 participants aligned with the household types set out in the English Housing Survey.

Tenants were surveyed on their overall satisfaction, affordability and costs, property condition, views on agents and landlords, pets and rental reform.

The results of the survey included:

  • Overall, 67.7% of tenants were satisfied with their experience as a renter in the private rented sector;
  • 70.4% of participants agreed that they understood their rights and responsibilities as a renter, with 14.2% disagreeing;
  • Some 41.6% said they could afford their rent easily but 12.6% said they found it difficult to do so;
  • 28.9% of participants said they were able to pay their utility bills on a regular basis;
  • 53.5% of tenants felt their landlord could improve the energy efficiency of their property but 21.6% stated there was nothing more their landlord could do;
  • 38.6% of tenants had a pet in their rental property, but only 47.9% of tenants admitted to being allowed a pet as part of their tenancy agreement.

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